Sr. Manager, IT

Requisition Number: 
Date Posted: 
September 5, 2018
Sunnyvale, Ca 94085
Position Summary: 

This position will lead the Information Technology function for NextNav with responsibility for developing and maintaining the IT/Engineering infrastructure and IT/Engineering service management systems. The position will set the systems operation standards and implementation guides for the Enterprise network, data center/system, hosted services, cloud-based services, service desk, telecom and desktop support.

Essential Functions: 

IT/Engineering Infrastructure and Applications
Define and maintain optimal IT/Engineering infrastructure, datacenter, cloud architecture
Develop, implement and update infrastructure, architecture and technology roadmap
Establish a consistent delivery methodology / standards across the Enterprise
Support ITSM SLA metrics for Availability, Performance and Utilization
Operate all IT/Engineering services using best practices for change management, availability management, facility management (IT components), and IT continuity management
Deploy infrastructure and applications (new and changes)
Manage all outsourced infrastructure services including their SLA’s
Implement Service management practices for optimal delivery of SLA’s
Create a flexible and cost effective strategy for infrastructure utility services (outsource model)
Work with PMO and IT/Engineering internal customers to complete inputs for the supply and demand management process, IT/Engineering Investment Management prioritization decisions, and to finalize the release management calendar


IT/Engineering Security
Lead business and internal organizations in designing and implementing appropriate security controls within their products and services.
Conduct and then maintain a detailed review of existing security goals, identifying critical assets, and gathering business and technical requirements. Based on this information, complete an in-depth analysis of the security infrastructure, including network topology, network devices, and security devices, and the processes that are used to manage them.
Conduct internal and external Security Posture Assessments using company resources and independent outside resources to test the effectiveness of security measures put in place-gathering intelligence from these audits and enacting the necessary change to effectuate improvements.
Provide expertise and industry best-practice definition towards the effective management of IT/Engineering security as a repeatable business process, rather than simply a technical or data protection challenge.
Evaluate the capabilities of network infrastructure to protect identified business critical assets from a specific set of threats. Provide a set of resulting recommendations to remediate the identified security gaps. These recommendations should include improvements to topology, protocols, device configurations, and security controls.
Formulate and deploy long-term strategic plans for enabling efficient, secure and cost-effective information security controls and compliance to regulatory and contractual obligations of the company as they impact the information systems and operations

Education, Experience, Skills and Attributes: 

Minimum 15 year's enterprise experience, at least ten of which must be related to leadership of Enterprise Architecture, Network and Information Security functions and programs.
Excellent interpersonal, consultative, coaching, communication, and negotiation skills including excellent verbal and written communication skills and the ability to explain security concepts to a diverse stakeholder base.
Broad business and technical knowledge/background of multiple technology areas, including but not limited to: networking, application hosting, security, desktop computing, voice, video and messaging.
Demonstrated understanding of security principles, best practices, architectures, tools and processes in the areas of:

Access control systems and methodology
Identity management and authentication systems
Network Access Control List and Firewall policy management
Directory services design
Virus, BOT, and DDOS detection and prevention
Application security and systems development life cycle
Encryption technologies
Audit and event management
Business continuity, availability and disaster recovery
Operational security controls

Ability to translate technical information into formats for a variety of internal or external audiences not well versed in the details of the technology; ability to translate complex security topics into business-level meaning and terms.
Ability to understand legal and regulatory requirements and business drivers and priorities.
OSS/NMS/EMS Platforms: VMWare VSphere, Paessler PRTG, Cisco Network Assistant, Solarwinds Web Help Desk and Kiwi Syslog Server
Distributed OS Platform Support - Including; Linux, Windows, Solaris, Cloud Implementations, and VMWare
Database Technologies – Including; Oracle, MS-SQL, and MySQL
Storage Technologies – Including: NETAPP and Netgear and industry standard replication approaches.
Backup Technologies – Commvault and processes surrounding the automation of backup implementations
Network Technologies – Cisco and Sonicwall.
Disaster recovery process and execution experience
Distributed systems implementations related to Application and Database Replication strategies
SaaS services – ADP, Concur, Office 365, BOX, and OKTA
IaaS services – Amazon Web Services (EC2), Amazon Virtual Private Cloud (VPC) and  Amazon Cold Storage Services (Glacier)


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